This Privacy Policy explains how AmpGuruX Technologies (OPC) Private Limited, operating its solar products division under the brand name "AGX Solar" (hereinafter referred to as “AmpGuruX”, “we”, “our”, or “us”), collects, uses, discloses, and protects personal information obtained from customers, visitors, and users (hereinafter referred to as “you” or “your”) when you access or use our website, mobile applications, products, and services.
By accessing or using AGX Solar’s website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you should refrain from using our website or services.
This Privacy Policy applies to all personal information collected by AmpGuruX Technologies through the AGX Solar online store, offline interactions, customer support channels, marketing activities, and any other method of communication or transaction. It applies to customers in India and internationally, to the extent permitted by applicable law.
We collect personal and non-personal information necessary to provide our products and services efficiently. This includes, but is not limited to:
Identification details such as your name, company name, postal address, email address, and phone number.
Transaction details such as billing information, shipping address, order history, and payment details.
Technical information such as IP address, browser type, device information, and browsing patterns when you visit our website.
Any information you voluntarily provide through inquiries, feedback forms, account creation, or other communication channels.
We may also collect publicly available information or information provided by third-party service providers, business partners, or regulatory authorities when necessary for legitimate business purposes.
AmpGuruX Technologies processes your personal data solely for lawful and legitimate business purposes, including the processing of orders, delivery of products, warranty and after-sales service, customer communication, account management, marketing and promotional activities, compliance with applicable laws, prevention of fraud, and enhancement of our products and services.
Our processing of your personal information is based on your consent, the necessity of fulfilling a contract with you, compliance with legal obligations, or our legitimate business interests in operating and improving our services.
We do not sell or rent personal information to third parties. However, we may disclose your information to:
Logistics and courier partners for delivery of products.
Payment gateway providers for secure transaction processing.
IT and technical service providers assisting in website operation and maintenance.
Regulatory authorities, law enforcement agencies, or other parties as required under applicable law or court orders.
Business partners, contractors, and affiliates engaged in providing or supporting our products and services.
All third parties with whom we share information are contractually bound to maintain strict confidentiality and security of your data.
If your data is transferred outside India, we will ensure it is protected by appropriate safeguards, contractual obligations, or other measures in compliance with applicable data protection laws.
We retain personal data for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Once retention is no longer required, data will be securely deleted or anonymised.
We employ robust technical and organisational measures, including encryption, secure server hosting, and restricted access protocols, to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have rights to access, correct, update, or delete your personal information, restrict or object to certain processing activities, and withdraw your consent at any time. Requests to exercise these rights may be submitted in writing to the contact details provided below.
Our website uses cookies, web beacons, and similar technologies to enhance your browsing experience, analyse website traffic, and deliver personalised content. You may choose to disable cookies through your browser settings; however, certain website features may not function properly without them.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites and encourage you to review their respective privacy policies before providing any personal information.
AmpGuruX Technologies reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any material changes will be communicated through our website, and the “Last Updated” date will be revised accordingly.
For any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you may contact us at:
AmpGuruX Technologies (OPC) Private Limited
A1/19B, First Floor, Paschim Vihar, West Delhi, Delhi 110063, India
Email: info@ampgurutechnologies.com
Phone: +91 9416969540